How To Increase Tips for Shuttle Bus Drivers
This is advice to increase tips for shuttle bus drivers.
Other advice can be found for:
Help With Luggage
If your guest has luggage or shopping bags, assist them.
Give Your Name
Make sure your guests know your name. This will help them to connect with you on a personal level. If you know the customer, greet them by name. If they might become a repeat customer, ask for their name and remember it.
Use Humor
Humor can put your customers at ease and loosen their wallets. The Tip Jar Stickers and Buttons on this site are meant to encourage tipping with a gentle humorous reminder. They are not meant to "guilt" the customer into leaving a tip. A guilty tip is not going to be as big as a voluntary tip.
Hygiene
Be professional and clean. Do not wear excessive jewelry. Do not wear cologne or perfume. Do not smell of cigarette smoke. Dress nicely.
Follow Up
Check to make sure your customers are comfortable and not to hot or cold.
Conversation
Conversation makes a long drive go by more quickly. If they are here on vacation, offer some restaurant suggestions and point out landmarks.
Be Knowledgeable
Know your area. Be able to find addresses. Be able to answer questions about the location of stores, restaurants, activities, attractions. etc.
Give the Right Change
If the change is $5, a couple of bad things can happen. If you give them a $5 and they don’t have change, they may not tip you. If you give them ones, some people will see that as blatantly trying to get a tip and not tip you. The solution is to say “That’s $5 in change. How would you like that? A five? Ones? Maybe some quarters for the car wash? Nickels for the slot machines? Pennies for the fountain?”
Be Polite
Never be grumpy or complain. If you have a hard time finding a street address due to the lack of house numbers, do not complain to the customer that they should have house numbers. Apologize for having a hard time finding the address because you did not see any house numbers.